Privacy Policy

(last update: 2025-02-21 11:47)

The person responsible for data processing is:

Dario Marjanovic
Bahnhofstraße 10
9711 Paternion
Austria
dsgvo@rc-pt.com

We are pleased that you are interested in our online shop. The protection of your privacy is very important to us. Below we will provide you with detailed information about how we handle your data. Your data is processed on the basis of the GDPR and in accordance with Section 165 Para. 3 of the Telecommunications Act (Austria).

1. Access data and hosting

You can visit our websites without providing any personal information. Every time a website is accessed, the web server automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our legitimate interests in a correct presentation of our offering in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests. All access data is deleted no later than seven days after the end of your visit to the site.

2. Data processing for contract processing and contact

2.1 Data processing for contract processing

For the purpose of contract processing (including inquiries about and processing of any existing warranty and service disruption claims as well as any statutory updating obligations) in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such because in these cases we absolutely need the data to process the contract and we cannot send the order without it. Which data is collected can be seen from the respective input forms.

You can find further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, in the following sections of this data protection declaration. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of the tax and commercial retention periods in accordance with Art. 6 Paragraph 1 Clause 1 Letter c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration.

Inventory management system

We use inventory management systems from external service providers to process orders and contracts. Our service providers work for us as part of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

SSL encryption

In order to optimally protect the data you transmit, we use SSL encryption on our websites. You can recognize encrypted connections by the prefix „https://“ in the page link in the address bar of your browser. Pages without encryption are marked with „http://“.

All data that you transmit to our websites – for example when making inquiries or logging in – is protected from third-party access thanks to SSL encryption and remains confidential.

2.2 Customer account

If you have given your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR by deciding to open a customer account, we will use your data for the purpose of opening a customer account and to store your data for further future orders on our website. You can delete your customer account at any time and can do so either by sending a message to the contact option described in this data protection declaration or via a function provided for this purpose in the customer account. After your customer account has been deleted, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

2.3 Contacting us

As part of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 Paragraph 1 Clause 1 Letter b GDPR if you voluntarily provide this to us when contacting us (e.g. via contact form or email). Mandatory fields are marked as such because in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. After your inquiry has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

Bitrix24 Live Chat

On our website we use a live chat from Alaio Inc., 901 N. Pitt St, Suite 325, Alexandria VA 22314, USA. You can use the live chat to communicate with our employees in almost real time. Personal data is generated when the chat is started.

If you use the live chat tool to contact us, the data you voluntarily enter there (name, email address, message) will be processed by us in accordance with Art. 6 Paragraph 1 Clause 1 Letter b GDPR for the purpose of answering the query as part of the contract processing. In addition, the use of this tool serves to protect our legitimate interests in effective and improved customer communication in accordance with Art. 6 Paragraph 1 Clause 1 Letter f GDPR, which prevail within the framework of a balancing of interests.

As part of processing on our behalf, the third-party provider Alaio Inc. provides the services for providing the live chat tool for us. All data collected when using the chat tool is processed on its servers.

WhatsApp live chat tool

For the purpose of customer communication, we use the live chat tool of WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland („WhatsApp“). This serves to protect our legitimate interests in effective and improved customer communication in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail within the framework of a balancing of interests. WhatsApp works for us on our behalf. The telephone numbers we store on our mobile device are automatically processed on servers of Meta Companies with their headquarters at 1601 Willow Road, Menlo Park, California 94025, USA. Only telephone numbers of customers who have previously contacted us via WhatsApp and have therefore already accepted WhatsApp’s terms of use and data protection are stored.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by resolution: USA, Israel, United Kingdom.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Singapore. There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

3. Data processing for the purpose of shipping processing

In order to fulfill the contract in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR so that they can contact you before delivery for the purpose of notifying or coordinating delivery.

Consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we inform you in this declaration. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

Spedition Gebrüder Weiss GmbH
Logistikpark 1
9063 Maria Saal
Austria

4. Data processing for payment processing

When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the payment method selected, we pass on the data necessary for processing the payment transaction to our technical service providers who work for us as part of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary to process the payment. This serves to fulfill the contract in accordance with Art. 6 Para. 1 Clause 1 Letter b of GDPR. In some cases, the payment service providers collect the data required to process the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and optimizing our payment processes

If necessary, we give our service providers further data, which they use together with the data necessary to process the payment as our processors for the purpose of fraud prevention and optimizing our payment processes (e.g. invoicing, processing disputed payments, accounting support). This serves to protect our legitimate interests in protecting ourselves against fraud and in efficient payment management, which prevail in the context of a balancing of interests, in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR.

4.3 Identity and credit check when selecting Klarna payment services

Klarna Pay now (direct debit), Klarna Pay later (purchase on account), Klarna Slice it (installment purchase)

If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR that we may transmit the data necessary for processing the payment and an identity and credit check to Klarna. In Germany, the credit agencies named in Klarna’s privacy policy can be used for identity and credit checks. Klarna uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may mean that we can no longer offer you certain payment options. You can also revoke your consent to this use of personal data at any time to Klarna.

Identity and credit check when selecting Mollie payment methods

If you choose one of the payment options of our partner Mollie B.V., you will be asked during the ordering process to consent to the transmission of the data required for processing the payment and an identity and credit check to Mollie in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR. If you give your consent, your data (first and last name, street, house number, postal code, city, country, date of birth, telephone number and, when purchasing by direct debit, the specified bank account details) as well as the data in connection with your order will be transmitted to Mollie.

For the purpose of its own identity and credit check, Mollie or partner companies commissioned by Mollie transmit data to credit agencies (credit agencies) and receive information from them and, if applicable, credit information based on mathematical-statistical procedures, the calculation of which includes address data, among other things. Detailed information on this and the credit agencies used can be found in the Mollie GmbH data protection regulations. Mollie B.V. uses the information received on the statistical probability of a payment default to make a balanced decision on the establishment, implementation or termination of the contractual relationship.

In addition, Mollie may use third-party tools to detect and prevent fraud. Data obtained with these tools may be stored by third parties in encrypted form so that only Mollie can read it. This data will only be used if you select a payment method from our cooperation partner Mollie; otherwise the data will automatically expire after 30 minutes.

You can revoke your consent to Mollie at any time. However, Mollie may still be entitled to process, use and transmit your personal data if this is necessary for the contractual payment processing or is legally required or is ordered by a court or authority.

4.4 Installment purchase

If you select the payment method „installment purchase“ and grant the necessary data protection consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, personal data (first name, last name, address, email, telephone number, date of birth, IP address, gender) together with data required for transaction processing (item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) will be transmitted to our partner Santander Consumer Bank GmbH, Wagramer Straße 19, 1220 Vienna, Austria for the purposes of processing this payment method.

To verify the identity or creditworthiness of the customer, our partner carries out queries and requests information from public accessible databases and credit agencies. The providers from whom information and, if applicable, creditworthiness information is obtained on the basis of mathematical-statistical procedures, as well as further details on the processing of your data after transmission to our partner Santander Consumer Bank GmbH, can be found in their privacy policy, which you can find here: https://www.santanderconsumer.at/datenschutzhinweis

Our partner Santander Consumer Bank GmbH uses the information received about the statistical probability of a payment default to make a balanced decision about the establishment, implementation or termination of the contractual relationship. You have the option of explaining your point of view and contesting the decision by contacting our partner Santander Consumer Bank GmbH. The consent to the transfer of data given during the ordering process can be revoked at any time, even without giving reasons, with effect for the future.

4.5 Use of special service providers for order processing and handling

Paypal

For payments via PayPal, credit card via PayPal, direct debit via PayPal or – if available – „purchase on account“ or „payment in installments“ via PayPal, we transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter „PayPal“) for processing. This transfer takes place in accordance with Art. 6 Para. 1 lit. b GDPR and only to the extent that is necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal or – if offered – „purchase on account“ or „payment in installments“ via PayPal, PayPal reserves the right to carry out a credit check. In doing so, your payment data may be passed on to credit agencies in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of PayPal’s legitimate interest in determining your ability to pay. The result of the credit check, which takes into account the statistical probability of a payment default, is used by PayPal to decide whether to provide the respective payment method. The credit check can include probability values (so-called score values) that are based on scientifically recognized mathematical-statistical procedures and which, among other things, take address data into account. Further information on data protection, including the credit agencies used, can be found in PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

You can object to the processing of your data at any time by sending a message to PayPal. However, PayPal may still be entitled to process your personal data if this is necessary for the contractual payment processing.

PayPal Marketing Solutions

This website uses the web analysis service „PayPal Marketing Solutions“, a service provided by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. With the help of PayPal Marketing Solutions, pseudonymized data from customers who use the „PayPal“ service for payments is collected, evaluated and stored on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 Para. 1 lit. f GDPR. This data enables the creation and evaluation of pseudonymized user profiles for the same purposes. PayPal Marketing Solutions uses cookies – small text files that are stored in the cache of the website visitor’s Internet browser. Information such as browser type/version, operating system, device used, the previously visited page (so-called referrer URL) and the time of the server request are recorded by cookies and transferred to a PayPal Marketing Solutions server and stored.

PayPal Marketing Solutions will never combine this information with other personal data from PayPal.

If you do not want this data from your visit to our website to be stored and evaluated and would like to deactivate it for the future, you can prevent the use of cookies and thus tracking. You can configure your browser so that you are informed about the setting of cookies and decide individually whether to accept them or to exclude cookies in certain cases or in general.

You can find PayPal’s privacy policy at the following link: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Apple Pay

If you choose the „Apple Pay“ payment method from Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland, the payment will be processed via the „Apple Pay“ function of your iOS, watchOS or macOS device by charging a payment card stored in „Apple Pay“. Apple Pay uses security features built into your device’s hardware and software to protect your transactions. To authorize a payment, you must enter a code specified by you and verify it using the „Face ID“ or „Touch ID“ function on your device.

To process the payment, the information provided during the order process and order details are sent to Apple in encrypted form. Apple encrypts this data again with a developer-specific key before forwarding it to the payment service provider of the card stored in Apple Pay for payment. This encryption ensures that only the website through which the purchase was made can access the payment data. After successful payment, Apple sends the device account number and a transaction-specific, dynamic security code to the source website for confirmation.

If personal data is transmitted, it is processed exclusively for payment processing in accordance with Art. 6 Paragraph 1 Letter b of GDPR.

Apple stores anonymized transaction data, including the approximate purchase amount, date, time and information as to whether the transaction was successfully completed. Anonymization excludes any personal reference. Apple uses the anonymized data to improve „Apple Pay“ and other Apple services and products.

If you use Apple Pay on your iPhone or Apple Watch for a purchase made via Safari on your Mac, your Mac and the authorizing device communicate via an encrypted channel on Apple servers. Apple does not process or store this information in a format that enables you to be identified. You can disable the ability to use Apple Pay on your Mac in your iPhone settings. To do this, navigate to „Wallet & Apple Pay“ and deactivate „Allow payments on Mac“.

You can find more information on data protection with Apple Pay at the following link: https://support.apple.com/de-de/HT203027

4.6 Engaging debt collection service providers

We pass on your data to a commissioned debt collection service provider (ACREDIA Versicherung AG, Himmelpfortgasse 29, Austria) if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the debt collection service provider. This serves to fulfill the contract in accordance with Art. 6 Para. 1 Clause 1 Letter b GDPR and to protect our legitimate interests, which predominate in the context of a balancing of interests, in the effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 Clause 1 Letter f GDPR.

5. Advertising by email, post, telephone

5.1 Email newsletter with registration and newsletter tracking

If you subscribe to our newsletter, we will use the data required for this purpose or separately provided by you to regularly send you our email newsletter based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.

After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

We would like to point out that we evaluate your user behavior when sending the newsletter. For this purpose, we also analyze your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns („newsletter tracking“).

For this evaluation, the emails sent contain single-pixel technologies (e.g. so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following „newsletter data“

the page from which the page was requested (so-called referrer URL),
the date and time of the call,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation

and the one-pixel technologies with your email address or your IP address and, if applicable, an individual ID. Links included in the newsletter can also contain this ID.

If you do not want newsletter tracking, you can unsubscribe from the newsletter at any time – as described above.

The information will be stored as long as you are subscribed to the newsletter.

5.2 E-mail newsletter without registration and your right to object

If we receive your email address in connection with the sale of a product or service and you have not refused this, in particular by being included in the list in accordance with § 7 para. 2 ECG, we reserve the right to regularly send you offers for similar products from our range, such as those you have already purchased, by email on the basis of § 174 para. 4 TKG (Austria). This serves to safeguard our legitimate interests in advertising to our customers in accordance with Art. 6 Paragraph 1 Clause 1 Letter f GDPR, which prevail within the framework of a balancing of interests.

You can object to this use of your email address at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates.

After unsubscribing, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

Processing of personal data when downloading the heat pump manuscript

When you download our heat pump manuscript, we collect the following personal data: first name, last name and email address. This data is used exclusively to provide the manuscript and for subsequent information about relevant products and services from our company.

We reserve the right to inform you at irregular intervals by email about new products, offers or relevant information. You can object to this use of your data at any time by sending us an email or using the unsubscribe link in our emails.

5.3 Newsletter dispatch

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

5.4 Sending requests for evaluations by email

If you have given us your express consent to do so during or after your order in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we will use your email address to request that you submit a rating of your order using the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the request for evaluation. After revoking your consent, we will delete your email address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

5.5 Postal advertising and your right of objection

In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by post, unless you are entered in the Robinson list in accordance with Section 151 Paragraph 9 of the German Trade Regulation Act. This serves to protect our legitimate interests in advertising to our customers in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, which prevail in the context of a balancing of interests. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy. After you have objected, we will delete your address from the recipient list unless you have expressly consented to further use of your data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

5.6 Telephone advertising

If you have given your consent to this in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, we will use the data required for this purpose or separately provided by you for our own advertising purposes, e.g. to inform you about interesting offers and our products. You can revoke your consent at any time either by sending a message to the contact option described in this privacy policy or by giving a verbal message each time we call. After revocation, we will delete your telephone number unless you have expressly consented to further use of your data or we reserve the right to use the data in any other way that is permitted by law and about which we will inform you in this declaration.

6. Cookies and other technologies

6.1 General information

In order to make visiting our website more attractive and to enable the use of certain functions, we use technologies on various pages, including so-called cookies. Cookies are small text files that are automatically saved on your device. Some of the cookies we use are deleted at the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Protection of privacy on devices

When you use our online service, we use technologies that are absolutely necessary in order to be able to provide the expressly requested telemedia service. The storage of information in your device or access to information that is already stored in your device does not require your consent.

For functions that are not absolutely necessary, the storage of information in your device or access to information that is already stored in your device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you may have given will remain in effect until you adjust or reset the respective settings on your device.

Possible downstream data processing through cookies and other technologies

We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies collect and process IP addresses, time of visits, device and browser information, and information about your use of our website (e.g. information about the contents of the shopping cart). As part of a balancing of interests, this serves the overriding legitimate interests of an optimized presentation of our offer in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR and is carried out in accordance with the legal provisions of § 165 Para. 3 TKG (Austria).

We also use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this data protection declaration.

What types of cookies are used?

Functional cookies

These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalized and relevant information (e.g. „interest-based advertisements“)

Necessary cookies

These cookies are necessary to enable the operation of our website. These include, for example, cookies that allow you to log into the customer area or put something in the shopping cart.

Analytical/performance cookies

These cookies enable us to collect anonymized data about the usage behavior of our visitors. We then evaluate this data in order to, for example, improve the functionality of the website and show you interesting offers.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have clicked. We will use this information to tailor our website and the advertising you see to your interests.

Third-party cookies

These cookies from some of our advertising partners help to make the Internet offering and our website more interesting for you. Therefore, when you visit our website, cookies from partner companies are also stored on your hard drive. These are temporary cookies that are automatically deleted after the specified time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in individual cases even after several years. The cookies from our partner companies do not contain any personal data either. Data is only collected under a user ID pseudonym. This pseudonymous data is never merged with your personal data.

Cookie settingsYou can find the cookie settings for your browser under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies in accordance with Art. 6 Para. 1 Clause 1 lit. a GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy.

6.2 EU Cookie Consent Management

We use a consent management solution that enables us to obtain and manage the consent of website users for data processing. The processing is necessary to fulfill a legal obligation (Art. 7 Para. 1 GDPR) to which we are subject (Art. 6 Para. 1 S. 1 lit. c GDPR). The following data is processed for this:

Date and time of access Browser information Device information
Geographical location
Cookie preferences URL of the visited page

The functionality of the website cannot be guaranteed without the processing. The processing takes place in the European Union. The data will be deleted after 30 days.

7. Use of cookies and other technologies

We use the following cookies and other technologies from third parties on our website. Unless otherwise stated for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 Para. 1 Clause 1 Letter a of GDPR. Once the purpose no longer applies and we no longer use the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find more information about your revocation options in the „Cookies and other technologies“ section. Further information, including the basis of our cooperation with the individual providers, can be found in the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services

We use the technologies presented below from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland („Google“). The information automatically collected by the Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information about data processing by Google can be found in the Google’s privacy policy.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address will be stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. The data processing is carried out on the basis of an agreement on order processing by Google.

For the purpose of optimized marketing of our website, we have activated the data sharing settings for „Google products and services“. This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data is released to Google as part of these data sharing settings on the basis of an additional agreement between the responsible parties. We have no influence on the subsequent data processing by Google.

For the purpose of optimizing the marketing of our website, we use the so-called User ID function. Using this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online presence and thus analyze your user behavior across devices and sessions.

For web analysis, the extension function of Google Analytics Google Signals enables so-called „cross-device tracking“. If your internet-enabled devices are linked to your Google account and you have activated the „personalized advertising“ setting in your Google account, Google can create reports on your usage behavior (in particular the number of users across devices), even if you change your device. We do not process any personal data in this respect; we only receive statistics created on the basis of Google Signals.

For web analysis and advertising purposes, the extension function of Google Analytics, the so-called DoubleClick cookie, enables your browser to be recognized when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.

If you do not give us your consent to use Google Analytics in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR, no cookies will be stored on or read from your device. The data processing described in the previous paragraphs will not take place. To close gaps in web analytics through behavioral and conversion modeling, pings with data (user agent, information on your consent behavior, screen resolution, IP address) are sent to Google.

Google Ads

For advertising purposes in Google search results and on third-party websites, the so-called Google Remarketing cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you visit. Any further data processing only takes place if you have activated the „personalized advertising“ setting in your Google account. In this case, if you are logged into Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you have reached our website via a Google Ads advertisement. Cookies can be used for this purpose and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) can be collected, from which usage profiles are created using pseudonyms.

If you do not give us your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR to use Google Ads, no cookies will be stored on your device or read. The data processing described in the previous paragraphs will not take place. In order to close gaps in web analysis through behavior and conversion modeling, pings with data (user agent, information on your consent behavior, screen resolution, IP address, page URL, information on ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

Google Maps

For the visual representation of geographical information, Google Maps collects data about your use of the Maps functions, in particular the IP address and location data, transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

Google reCAPTCHA

For the purpose of protecting against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information and information about your use of our website) and carries out an analysis of your use of our website using a so-called JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. Personal data is not read or saved from the input fields of the respective form.

Google Fonts

To ensure a uniform presentation of the content on our website, the script code „Google Fonts“ collects data (IP address, time of visit, device and browser information), transmits it to Google and then processes it. We have no influence on this subsequent data processing.

Google Tag Manager

The Google Tag Manager enables us to manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g. IP address, online identifiers (including cookies)). Data processing is carried out on the basis of an agreement on order processing by Google.

By using the Google Tag Manager, various services/technologies can be integrated.

If you do not want the use of individual tracking services and have therefore deactivated them, the deactivation remains in place for all affected tracking tags that are integrated by the Google Tag Manager.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the extended data protection mode we use, transmitted to Google and then processed by Google, only when you play a video.

7.2 Use of Facebook services

Use of Facebook Pixel

We use the Facebook Pixel as part of the technologies presented below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland („Facebook (by Meta)“ or „Meta Platforms Ireland“). With the Facebook Pixel, data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or registering for a newsletter) is automatically collected and stored, from which user profiles are created using pseudonyms.

As part of the so-called extended data comparison, information is also collected and stored in hashed form for comparison purposes, with which individuals can be identified (e.g. names, e-mail addresses and telephone numbers).

When you visit our website, the Facebook Pixel automatically sets a cookie that automatically enables your browser to be recognized when you visit other websites using a pseudonymous cookie ID. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website activity, in particular personalized and group-based advertising.

The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information about data processing by Facebook can be found in the Facebook (by Meta) privacy policy. Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina. The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Certification is available. Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.

There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: standard data protection clauses of the European Commission.

Facebook analyses

As part of the Facebook Business Tools, statistics on visitor activities on our website are created from the data collected with the Facebook pixel about your use of our website. The data processing is carried out on the basis of an agreement on order processing by Facebook (by Meta). Your analysis serves to optimally display and market our website.

Facebook Ads (advertisement manager)

We advertise this website on Facebook (by Meta) and on other platforms using Facebook Ads. We determine the parameters of each advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of ads for individual users. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Joint responsibility is limited to the collection of data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not included in this.

Based on the statistics on visitor activities on our website created via Facebook Pixel, we operate group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group.

As part of the extended data comparison (see above) that takes place to determine the respective target group, Facebook (by Meta) acts as our processor.

Based on the pseudonymous cookie ID set by Facebook Pixel and the data collected about your usage behavior on our website, we operate personalized advertising via Facebook Pixel Remarketing.

We use Facebook Pixel Conversions to measure your subsequent usage behavior for web analysis and event tracking if you have reached our website via a Facebook Ads advertisement. The data processing is carried out on the basis of an agreement on order processing by Facebook (by Meta).

Use of Facebook Conversion API

We use the Facebook Conversion API on our website. This is a server-side event tracking interface through which we transmit data about your behavior on our website to Facebook for analysis. This enables us to show you advertisements that match your user behavior on our website.

We do not pass your data on to third parties. However, in the area of the Facebook Conversion API, we work with Facebook, who create user statistics together with us. Data is also processed in the USA. We use the standard contractual clauses approved by the EU Commission as the basis for this data processing.

The Meta Conversion API is an offer from Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Further information on the purpose of data processing and general data protection questions about and on the Facebook Conversion API can be found at https://www.facebook.com/about/privacy and https://www.facebook.com/settings?tab=ads

You can revoke your consent for data processing at any time by adjusting your cookie settings and deselecting the associated cookie from the „Marketing“ area.

8. Social Media

Our online presence on Facebook (by Meta), X (formerly: Twitter), Instagram (by Meta), Youtube, Pinterest, LinkedIn, Xing

If you have given your consent to this to the respective social media operator in accordance with Art. 6 Para. 1 Clause 1 Letter a of GDPR, when you visit our online presence on the social media mentioned above, your data will be automatically collected and stored for market research and advertising purposes, from which user profiles will be created using pseudonyms. These can be used, for example, to display advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and setting options to protect your privacy, please refer to the providers’ data protection notices linked below. If you still need help with this, you can contact us.

Facebook (by Meta) is an offering from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland („Meta Platforms Ireland“). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.

There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard data protection clauses of the European Commission.

X is an offer from Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland („X“). The information automatically collected by X about your use of our online presence on X is usually transferred to a server of X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined by decision to have an adequate level of data protection.

Instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland („Meta Platforms Ireland“). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. The data processing when visiting an Instagram (by Meta) fan page is carried out on the basis of an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on insights data) can be found here.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Certification is available.

Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.

There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: Standard data protection clauses of the European Commission.

YouTube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland („Google“). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

Pinterest is an offer from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland („Pinterest“). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA and stored there.

Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection.

LinkedIn is an offering from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland („LinkedIn“). The information automatically collected by LinkedIn about your use of our online presence on LinkedIn is usually transferred to a server of LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there.

Our service providers are located and/or use servers in the following countries, for which the European Commission has determined an adequate level of data protection by resolution: USA.

The adequacy decision for the USA applies as the basis for the transfer to third countries, provided that the respective service provider is certified. Certification is available.

Xing is an offer from New Work SE, Am Strandkai 1, 20457 Hamburg, Germany.

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

according to Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
according to Art. 16 GDPR, the right to immediately request the correction of incorrect or incomplete personal data stored by us;
according to Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessary

to exercise the right to freedom of expression and information;
to fulfill a legal obligation;
for reasons of public interest or
to assert, exercise or defend legal claims;

according to Art. 18 GDPR, the right to request the restriction of the processing of your personal data, provided that

the accuracy of the data is disputed by you;
the processing is unlawful, but you refuse to delete it;
we no longer need the data, but you need it to assert, exercise or defend legal claims or
you have objected to the processing in accordance with Art. 21 GDPR;

in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another responsible party;
in accordance with Art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters.

Right of objection

If we process personal data as explained above in order to protect our legitimate interests, which predominate in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After exercising your right of objection, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate reasons for the processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.

9.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, revocation of consent granted or objection to a specific use of data, please contact us directly using the contact details in our legal notice.

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